Refund policy

Return Policy

Thank you for shopping at aveudj.shop. Customer satisfaction is very important to us. If you are not completely satisfied with your purchase, please review our return policy below.

1. Return Period

You may request a return within 30 days from the date you receive your order.

2. Return Eligibility

To be eligible for a return, items must meet the following conditions:

  • The item must be unused, unworn, and in original condition

  • Original packaging, tags, and accessories must be included

  • The item must not be damaged due to customer misuse

  • Proof of purchase (order number or receipt) is required

Returns will not be accepted if:

  • The return request is made after 30 days

  • The item has been used, washed, altered, or damaged

  • The item is customized or made-to-order

3. Return Shipping Costs

  • If the return is due to a defective product or an incorrect item sent by us, we will cover the return shipping cost

  • If the return is due to personal reasons (such as a change of mind), the customer is responsible for the return shipping cost

4. Refunds

Once we receive and inspect the returned item, your refund will be processed within 3–7 business days to the original payment method.
Refund processing time may vary depending on your payment provider.

5. How to Start a Return

Please contact us before returning any item:

📧 Email: support@aveudj.shop

Include your order number and reason for return. Photos or videos may be requested if necessary.